Customer Care

 

EddyGrimstead 

 

Our Service Commitment To You:

• We will arrange a specific appointment time with you so that we are able to discuss your requirements with you.  
• We will carry out a visual inspection of your vehicle and we will invite you to accompany us whilst this inspection is carried out.  
• We will prepare a quotation of work for you.  
• Should your vehicle require additional work or requires more time in our workshop, we will contact you in advance and let you know.  
• A quality check of works undertaken will be carried out prior to handing the vehicle over to you. 
• We will ensure that we explain the works carried out on your vehicle and provide you with a breakdown of the final invoice.

With so much advanced technology our fully trained technicians will ensure that your Citroën is maintained to the highest standards, using advanced equipment to monitor, analyse and repair your Citroën.

We make a simple commitment to all Citroën owners - whether you bought your vehicle from us or not, we will maintain your vehicle to the highest quality standard by using the best possible people, equipment, and parts.

 

GENUINE PEACE OF MIND

Never before have Citroën cars and commercial vehicles included so much advanced technology and it is essential that we use our equally advanced equipment to monitor, analyse and repair your vehicle.

Our range of Parts are manufactured to the highest standard, offering you outstanding value for money, perfect first time fit and the peace of mind that comes with a manufacturers warranty. Most importantly, all work on your vehicle is carried out by fully trained Citroën technicians, dedicated to ensuring your vehicle is perfectly maintained.